Author | Keynote Speaker | Leader
Learn to differentiate yourself from your competitors and peers.
About Stan
As a former CEO and a recognized thought leader and influencer, Stan is a widely read nationally syndicated columnist on leadership and the author of Be Different! The Key to Business and Career Success. He speaks and writes on how to build competitive advantage for your business and yourself as you advance in your career. His mission: to help others be successful.
Recent Articles
Customer-facing employees must possess emotional intelligence
How will a front-line customer-facing employee react in a volatile situation with a customer? They will fall back on their experiences, emotional intelligence, common sense and good critical judgment to defuse the situation.
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Will Norfolk Southern board hold CEO Alan Shaw accountable for avoiding derailments?
It's up to the boards and CEOs of railroads to change their mindsets and recognize that they need to be on a mission critical journey to eliminate derailments. Practically, zero derailments will not be achieved, but that needs to be the goal.
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Be more effective when presenting capital projects for approval with these tips
The best way to communicate verbally or in writing is to put yourself in the place of the intended audience and ask yourself how you would like to receive the information. Too many people don’t consider this, and it hurts their ability to effectively communicate what they are trying to...
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Greetings! Very helpful advice within this post! It is the little changes which will make the most significant changes.
Thanks a lot for sharing!
Thank you!