Author | Keynote Speaker | Leader
Learn to differentiate yourself from your competitors and peers.
As a former CEO and a recognized thought leader and influencer, Stan is a widely read nationally syndicated columnist on leadership and the author of Be Different! The Key to Business and Career Success. He speaks and writes on how to build competitive advantage for your business and yourself as you advance in your career. His mission: to help others be successful.
Tech companies need to avoid en masse terminations
Don’t emulate Google and other tech companies. Avoid terminations en mass. Evaluate employee performance and the staffing needs of your company and make changes on an ongoing basis. Inform each employee who is about to be terminated individually. How you handle terminations is a reflection of you as a leader.Read More
Customer-facing employees must possess emotional intelligence
How will a front-line customer-facing employee react in a volatile situation with a customer? They will fall back on their experiences, emotional intelligence, common sense and good critical judgment to defuse the situation.Read More
Will Norfolk Southern board hold CEO Alan Shaw accountable for avoiding derailments?
It's up to the boards and CEOs of railroads to change their mindsets and recognize that they need to be on a mission critical journey to eliminate derailments. Practically, zero derailments will not be achieved, but that needs to be the goal.Read More
Greetings! Very helpful advice within this post! It is the little changes which will make the most significant changes.
Thanks a lot for sharing!