It is to our detriment that we are not united in this war against Covid-19. Had we been united on facts from the start of the pandemic, far fewer deaths and much less damage to our economy would have occurred.

Employee engagement is a source of competitive advantage. Empower your direct reports. Help them develop a sense of ownership in what they do. Set expectations, jointly establish goals and cut them loose to do their thing. Hold them accountable for results.

What do I recall as the best personal experience of the horrible tragedy of 9/11 and the days that followed? It’s that we were united and pulled together as a nation, and we had genuine concern for each other.