Setting the right tone at the top and nurturing the right culture, encouraging employees to develop a feeling of ownership for their area of responsibility and recognizing the brutal facts of reality are among these seven leadership traits.
Employees with a sense of ownership are the key to continuous improvement
Empowering employees to initiate their own improvement projects helps them develop a sense of ownership in what they do. This is a source of competitive advantage.
Texas energy disaster another reminder of the need to plan for catastrophe
Design mission-critical systems to handle extreme, adverse situations – especially one with a low probability of occurrence that can result in a catastrophic outcome.
Covid-19 vaccine rollout was not operationalized. We need to do better.
A primary requirement of any mission critical initiative is that it must be fully operationalized. This did not happen with the rollout of the Moderna and Pfizer-BioNTech Covid-19 vaccines.
Why can’t the Post Office provide a great customer experience?
Companies that thrive over the long term have one thing in common – they provide those they serve a great customer experience. USPS will continue to lose market share and money if they don’t provide a better customer experience.
Should you fill a position internally or hire from outside the company?
These 5 factors will help you with the decision of filling a job by promoting an internal candidate or hiring someone from outside the company.
What Alan Turing teaches us about breaking paradigms to achieve breakthrough results
As leaders, we need to remember that innovation and creativity comes from those who break paradigms, think differently and take risks.
Be aware of 3 universal issues if your company is organized by business units
Addressing these three issues will help business units and your company as a whole be more effective in achieving operational and strategic goals.
Trump ignored Covid-19 brutal facts of reality, and the consequences have been severe
Adverse unintended consequences are the result of leaders refusing to face the brutal facts of reality. A case in point is the inaction by President Donald Trump during COVID-19.
Want to better communicate with your employees? Conduct town meetings
Town meetings are a great opportunity for management and employees to communicate with each other on a host of issues and learn from each other.
Tap into your employee’s sense of purpose
An important trait of effective leaders is to appeal to their followers’ sense of purpose to win their hearts and minds, so they are fully invested in the organization’s mission.
Missteps at Art Museum and Free Library provide cautionary tales about workplace culture
Two high-profile nonprofit organizations within Philadelphia faced damaging accusations by their employees. What could have been done to resolve the issues before they reached the point that damaged the reputations of these nonprofits?