How should a company in multiple lines of business sell to the same customer? Should the business units use their own sales executives, or have a single sales executive represent all of the company’s products?
Saxbys CEO Nick Bayer embraces servant leadership. Here’s why you should do the same
Servant leadership is an effective leadership style because it develops current and future leaders within the company, and it helps create a sense of ownership in what employees do. It’s a significant competitive differentiator.
Customer experience continues to decline at USPS
Companies compete by favorably differentiating themselves against their competition. USPS is doing the opposite.
Post-completion reviews of acquisitions improve success of future opportunities
Performing post completion reviews of past acquisitions is a powerful tool to improve the outcomes of future acquisitions. They should be part of the board process.
How to become the preferred provider to your market
Being the preferred provider to your market, the company that everyone wants to buy from, is a huge competitive advantage. Give a great customer/client experience, hire the right people, and lead them in the right way.
Develop your credibility by being transparent and factual
Whenever we realized that we had provided inaccurate information to the International Trade Commission staff, we immediately corrected it, even if it hurt our case. Our honesty and transparency with the staff built our credibility with them.
Shark Tank star, Kevin O’Leary, takes this approach to corporate earnings goals. You should too.
Set a realistic earnings goal with the objective of blowing through it to the greatest extent possible.
3-month assessment of President Biden’s leadership performance
President Joe Biden has been in office for three months. Let’s take a look at how he is doing on five of the major issues facing his presidency.
7 leadership traits of successful people
Setting the right tone at the top and nurturing the right culture, encouraging employees to develop a feeling of ownership for their area of responsibility and recognizing the brutal facts of reality are among these seven leadership traits.
Employees with a sense of ownership are the key to continuous improvement
Empowering employees to initiate their own improvement projects helps them develop a sense of ownership in what they do. This is a source of competitive advantage.
Texas energy disaster another reminder of the need to plan for catastrophe
Design mission-critical systems to handle extreme, adverse situations – especially one with a low probability of occurrence that can result in a catastrophic outcome.
Covid-19 vaccine rollout was not operationalized. We need to do better.
A primary requirement of any mission critical initiative is that it must be fully operationalized. This did not happen with the rollout of the Moderna and Pfizer-BioNTech Covid-19 vaccines.