Setting the right tone at the top and nurturing the right culture, encouraging employees to develop a feeling of ownership for their area of responsibility and recognizing the brutal facts of reality are among these seven leadership traits.
Design mission-critical systems to handle extreme, adverse situations – especially one with a low probability of occurrence that can result in a catastrophic outcome.
A primary requirement of any mission critical initiative is that it must be fully operationalized. This did not happen with the rollout of the Moderna and Pfizer-BioNTech Covid-19 vaccines.
Companies that thrive over the long term have one thing in common – they provide those they serve a great customer experience. USPS will continue to lose market share and money if they don’t provide a better customer experience.
These 5 factors will help you with the decision of filling a job by promoting an internal candidate or hiring someone from outside the company.
As leaders, we need to remember that innovation and creativity comes from those who break paradigms, think differently and take risks.
Addressing these three issues will help business units and your company as a whole be more effective in achieving operational and strategic goals.
Adverse unintended consequences are the result of leaders refusing to face the brutal facts of reality. A case in point is the inaction by President Donald Trump during COVID-19.
Town meetings are a great opportunity for management and employees to communicate with each other on a host of issues and learn from each other.
An important trait of effective leaders is to appeal to their followers’ sense of purpose to win their hearts and minds, so they are fully invested in the organization’s mission.
Two high-profile nonprofit organizations within Philadelphia faced damaging accusations by their employees. What could have been done to resolve the issues before they reached the point that damaged the reputations of these nonprofits?