How do you create a paradigm-breaking mindset? You need an organizational culture where the opinions of all employees on how to achieve breakthrough improvements are valued and the status quo can be questioned. The organization that accomplishes this will create competitive advantage.
Andy Jassy and Amazon need to focus on taking better care of employees
Amazon directors need to hold Amazon CEO Andy Jassey accountable for more than just financial performance. The company needs to focus on a great employee experience as they deliver a great customer experience. If they did, they wouldn’t face so many union certification elections at their warehouses.
Why New York City’s pay transparency law should be embraced by business
There is no reason why your company’s compensation system should not be transparent and easily understood. It builds trust and credibility with employees and allows them to focus on their job and not compensation issues, which leads to better company performance.
Leadership lessons taught by Ukraine President Volodymyr Zelensky
Business leaders will never face the challenges of Zelensky. However, the traits needed to inspire your organization are the same: superb communication skills, inner fortitude and a laser focus on the challenge. With these traits, you can rally your organization to accomplish goals thought to be unachievable.
What are the traits of effective leaders?
Effective leaders recognize that challenging paradigms and thinking “out of the box” are crucial for achieving breakthrough results and building competitive advantage. Employees who challenge paradigms are your change agents. Listen to them.
Peloton’s new CEO wants employees to get out of their comfort zones. Here’s why that’s so important.
“Your comfort zone is your own worst enemy … If the thing you’re doing appears to be working, your natural inclination is to do more of it … When you’re comfortable, you have no motivation to look around and think about what might need to change.”
7 questions to address during new product development
A question every new product development team must ask is, “Why will customers want to buy our new product?” Addressing this and the questions outlined in this article will raise the probability of a new product’s success.
Who should have sales responsibility when two business units sell to the same customer?
How should a company in multiple lines of business sell to the same customer? Should the business units use their own sales executives, or have a single sales executive represent all of the company’s products?
Saxbys CEO Nick Bayer embraces servant leadership. Here’s why you should do the same
Servant leadership is an effective leadership style because it develops current and future leaders within the company, and it helps create a sense of ownership in what employees do. It’s a significant competitive differentiator.
Customer experience continues to decline at USPS
Companies compete by favorably differentiating themselves against their competition. USPS is doing the opposite.
Post-completion reviews of acquisitions improve success of future opportunities
Performing post completion reviews of past acquisitions is a powerful tool to improve the outcomes of future acquisitions. They should be part of the board process.
How to become the preferred provider to your market
Being the preferred provider to your market, the company that everyone wants to buy from, is a huge competitive advantage. Give a great customer/client experience, hire the right people, and lead them in the right way.