Providing a great customer experience needs to be part of the tone at the top expressed by the CEO and by the culture that senior leaders nurture within the SEPTA organization. SEPTA riders deserve no less.
ESG principles help ensure long-term business sustainability
As leaders, we need to treat our customers, employees, suppliers and communities in the right way and operate our companies in an ethical manner. This is how to ensure sustainability and maximize shareholder returns over the long term.
7 leadership principles that apply to all businesses
Pursue mission-critical objectives with a laser-like focus. Spare no expense committing both talent and capital resources to ensure these objectives will be achieved. Commit these resources as early as possible. It is better to overcommit resources than under commit them, which may jeopardize the outcome.
Practice your profession with ethics and integrity
Excerpt from a graduate oath. Words business leaders, political leaders and other professionals should live by: “In exercising my professional duties, I recognize that my behavior must set an example of integrity, eliciting trust and esteem from those I serve. I will remain accountable … for upholding these standards.”
DeSantis vs. Disney demonstrates the rule of unintended consequences
The Supreme Court has held, “The First Amendment prohibits government officials from subjecting an individual to retaliatory actions, including criminal prosecutions, for speaking out.” The right of corporations to speak out on issues has always been a cherished value of the Republican Party. DeSantis is violating that value.
No, Mr. Shkreli, price-gouging customers is not taught in MBA class
Business schools that teach to maximize shareholder value but don’t emphasize the importance of ethics, integrity and the need to be a good corporate citizen are shortchanging their students and the companies they will work for.
Lawmakers must avoid conflicts of interest
Why don’t all lawmakers hold themselves to the same conflict of interest standard as decision makers in corporate America?
Warren Buffett on ethics and integrity
In speech to MBA students, Warren Buffett, said, “There are three things in hiring people [that you] should look for: integrity, intelligence, and energy. If the person doesn’t have the first … the latter two will kill [you].”
The Business Roundtable: Generate shareholder value while acting as a good corporate citizen
More CEOs should adopt the Business Roundtable’s principles. More business schools should administer the MBA Oath at commencement. It’s the right thing to do.
Tragic death at Bowling Green fraternity due to failure to fulfill fiduciary responsibility
Especially due to the power differential, fraternities have a fiduciary responsibility to keep their pledges safe.
Leaders need to show grace in defeat
On Nov. 7, Joe Biden won the 270 electoral votes required to win the presidency. All eyes are now on President Donald Trump.
Universal principles for all entrepreneurs
During a group discussion with designers in residence at the Philadelphia Fashion Incubator about entrepreneurship, we review what it takes to build a successful business.