Valuable Insights for Today's Leaders
What to expect as a nonprofit board member
The job of a director is governance, not operations. Don’t get involved in operating decisions. It only undermines the CEO.
Lessons learned from Bernie Madoff and history’s largest Ponzi scheme
Remember the adage, “If it’s too good to be true, it probably is.”
3-month assessment of President Biden’s leadership performance
President Joe Biden has been in office for three months. Let’s take a look at how he is doing on five of the major issues facing his presidency.
5 personal attributes of successful leaders
Successful leaders enjoy engaging with others, possess a high level of emotional intelligence, engender trust, value their credibility and know their legacy.
Employees who challenge policies are your change agents. Listen to them.
When a corporate policy no longer make sense and is challenged, never respond with, “Well, that’s just the way it is.”
7 leadership traits of successful people
Setting the right tone at the top and nurturing the right culture, encouraging employees to develop a feeling of ownership for their area of responsibility and recognizing the brutal facts of reality are among these seven leadership traits.
Employees with a sense of ownership are the key to continuous improvement
Empowering employees to initiate their own improvement projects helps them develop a sense of ownership in what they do. This is a source of competitive advantage.
Texas energy disaster another reminder of the need to plan for catastrophe
Design mission-critical systems to handle extreme, adverse situations – especially one with a low probability of occurrence that can result in a catastrophic outcome.
5 traits you should look for when hiring employees
Hiring employees with the right traits will not only help you achieve your organization’s objectives, but also enhance the company’s reputation as a great place to work.
The lesson taught by the Chernobyl disaster: Don’t ignore the brutal facts of reality
The lessons of Chernobyl for all political and business leaders are the same lessons relearned over and over again after many disasters and scandals. Always face the brutal facts of reality.
Covid-19 vaccine rollout was not operationalized. We need to do better.
A primary requirement of any mission critical initiative is that it must be fully operationalized. This did not happen with the rollout of the Moderna and Pfizer-BioNTech Covid-19 vaccines.
Why can’t the Post Office provide a great customer experience?
Companies that thrive over the long term have one thing in common – they provide those they serve a great customer experience. USPS will continue to lose market share and money if they don’t provide a better customer experience.
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