Valuable Insights for Today's Leaders
Why can’t the Post Office provide a great customer experience?
Companies that thrive over the long term have one thing in common – they provide those they serve a great customer experience. USPS will continue to lose market share and money if they don’t provide a better customer experience.
Should you fill a position internally or hire from outside the company?
These 5 factors will help you with the decision of filling a job by promoting an internal candidate or hiring someone from outside the company.
3 universal lessons taught by the Challenger disaster
This event in history teaches so many fundamental, timeless and important leadership lessons. This year, I focus on 3 important lessons learned from this disaster.
Covid-19 cases continue to rapidly escalate due to the lack of the proper tone at the top
Had Trump’s tone at the top strongly encouraged the wearing of masks and the practice of social distancing, he could have flattened the curve. Trump has failed to understand this critically important leadership trait.
“The Queen’s Gambit” is a lesson in resilience and perseverance
This Netflix miniseries is a lesson in how women have fought against attitudes and cultural norms and have broken through barriers to earn their rightful place within their profession.
Board engagement is necessary for company success
Be open with your directors and share the brutal facts of reality. It’s your way of building trust and credibility with your board. You will make better decisions.
Get out of your comfort zone. You never know where the future will take you.
For those who are at the start or end of their career and are thinking about what’s next – pursue your passion and what makes you happy.
What Alan Turing teaches us about breaking paradigms to achieve breakthrough results
As leaders, we need to remember that innovation and creativity comes from those who break paradigms, think differently and take risks.
Be aware of 3 universal issues if your company is organized by business units
Addressing these three issues will help business units and your company as a whole be more effective in achieving operational and strategic goals.
Trump ignored Covid-19 brutal facts of reality, and the consequences have been severe
Adverse unintended consequences are the result of leaders refusing to face the brutal facts of reality. A case in point is the inaction by President Donald Trump during COVID-19.
How Saxbys trains future business leaders
Bayer has a keen focus on education and opportunity. This is exemplified by Saxbys’ having undergraduate students exclusively manage and run cafés.
How entrepreneur Nicole Marquis of HipCityVeg navigates the pandemic
Marquis has created a culture in which her employees feel a sense of ownership in what they do, and they are as dedicated to the success of the business.
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