Valuable Insights for Today's Leaders
Remember the adage, “If it’s too good to be true, it probably is.”
President Joe Biden has been in office for three months. Let’s take a look at how he is doing on five of the major issues facing his presidency.
When a corporate policy no longer make sense and is challenged, never respond with, “Well, that’s just the way it is.”
Empowering employees to initiate their own improvement projects helps them develop a sense of ownership in what they do. This is a source of competitive advantage.
Design mission-critical systems to handle extreme, adverse situations – especially one with a low probability of occurrence that can result in a catastrophic outcome.
Hiring employees with the right traits will not only help you achieve your organization’s objectives, but also enhance the company’s reputation as a great place to work.
The lessons of Chernobyl for all political and business leaders are the same lessons relearned over and over again after many disasters and scandals. Always face the brutal facts of reality.
A primary requirement of any mission critical initiative is that it must be fully operationalized. This did not happen with the rollout of the Moderna and Pfizer-BioNTech Covid-19 vaccines.
Companies that thrive over the long term have one thing in common – they provide those they serve a great customer experience. USPS will continue to lose market share and money if they don’t provide a better customer experience.