Valuable Insights for Today's Leaders

The risks of customer and industry concentration in your business
If a large customer represents more than 10% of revenues, the business is exposed to customer concentration risk. So, do the benefits of selling to a such a customer outweigh the risks?

State and local political leaders need to ensure our votes will be counted
And we need to hold the president, our senators and congressmen accountable for any attempt to disenfranchise our right to vote, which is an attack on our democracy.

Missteps at Art Museum and Free Library provide cautionary tales about workplace culture
Two high-profile nonprofit organizations within Philadelphia faced damaging accusations by their employees. What could have been done to resolve the issues before they reached the point that damaged the reputations of these nonprofits?

So, you want to become a board member. Here’s what you need to know.
I am often asked, “What should I do to obtain a position on a board?” Build your brand as someone who will provide value and expertise to a company through board membership.

How involving your employees in strategy discussions will help your business get through the pandemic
Remember the ABCs of decision-making. Your employees will feel engaged and your organization will achieve better results.

COVID-19 pandemic defense needs better leadership
What leaders say or don’t say has a very strong influence on those they lead. Leaders should do what is right, even if some of those they lead disagree.

So, you want to write a business column? Here are 5 tips to help ensure success
I have been asked many times how I find topics to write about. To mark the occasion of my sixth anniversary for writing in The Business Journals, I thought I would share some advice to those who aspire to write.

What Steve Jobs and Albert Einstein can teach us about networking and risk-taking
Get out of your comfort zone. Introduce yourself to someone new. By doing so, you never know what opportunities might open for you.

When a policy is challenged, CEOs need a better response than, ‘Well, that’s just the way it is’
Employees occasionally question the need for certain policies that impede their work. CEOs need to listen and respond in the appropriate way – not with, “Well, that’s just the way it is.”

A guide to achieving career success
There are universal beliefs, traits and practices that differentiate people that can lead to career success. These can be thought of in five categories: personal attributes, markets, communication, people, and values.

Toxic leaders drive out talent. Here’s what to do about it.
What is the best way to obtain a full picture of the effectiveness of a leader? Use 360-degree feedback to help leaders be more effective, regardless of their level within the organization.

Hire people with common sense, critical judgment and a moral compass
Those who lack common sense, critical judgment and a moral/ethical compass will eventually cause significant reputational harm to their organization and destroy shareholder value.
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