Valuable Insights for Today's Leaders

5 Lessons from the Report Analyzing Wells Fargo’s Fraudulent Sales Practices
Article originally published in the Philadelphia Business Journal on April 25, 2017 On April 10, the directors of the Wells Fargo board independent oversight committee

Will United Airlines Permit Employees to Violate the Rules to Provide a Great Customer Experience?
Article originally published in the Chicago Business Journal on April 13, 2017 During the past week, United Airlines faced a firestorm of criticism in the

Fox News Sexual Harassment Scandal: Where Is the Tone at the Top?
Article originally published in the American City Business Journals on April 9, 2017 It seems that nearly a day doesn’t go by without new allegations

The Entrepreneur Whose Personal Struggle Drives His Business
Article originally published in the American City Business Journals on April 4, 2017 Entrepreneurs are driven by many things. Sometimes it’s an experience that has

Were Trump and Ryan Tone Deaf with AHCA?
Article originally published in the Philadelphia Business Journal on March 27, 2017 Effective leaders engender trust by keeping their commitments. President Donald Trump violated the trust of

Every High-Profile Leader Needs to Consider the Optics of What They Do
Article originally published in the American City Business Journals on March 21, 2017 Before selecting a CEO of a for-profit company or nonprofit organization, or

What to Keep in Mind as You Reinvent Your Business
Article originally published in the American City Business Journals on March 13, 2017 Every so often a company finds that its revenues and earnings have

You Can’t Compete If You Don’t Know Your True Core Businesses
Article originally published in the American City Business Journals on March 6, 2017 The success of any company depends on the recognition by the CEO

Uber’s Sexual Harassment Scandal an Example of HR Gone Wrong
Article originally published in the American City Business Journals on February 27, 2017 An important responsibility of all CEOs is to deal with toxic managers

How to Deal With Toxic Managers So That Everyone Can Thrive
Article originally published in the American City Business Journals on February 21, 2017 Many of us have worked for toxic bosses. We wonder how they

Here’s What Can Happen When Boards Don’t Adopt Governance Best Practices
Article originally published in the American City Business Journals on February 13, 2017 Scandals at the Philadelphia Parking Authority and at the Philadelphia Housing Authority

Commentary: Trump’s Erratic Leadership Is Not Making America Great Again
Article originally published in the American City Business Journals on February 6, 2017 In a previous post, I wrote effective leaders have three traits in
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