Valuable Insights for Today's Leaders

A lesson in narrowing the political divide in our country

An email conversation with one of my readers narrowed the gap in our views because we listened to each other and acknowledged each other’s points even when we did not necessarily agree with them. We are all patriots. We need to talk to each other and not at each other about issues impacting our nation.

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Lessons from the drive to unionize Starbucks

Starbucks employee unionization efforts are a lesson for all companies. Listen to the concerns of your employees. Create an environment in which employees develop a feeling of ownership in what they do at the company. Do so before a movement to unionize occurs.

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We should all practice the human side of leadership

Recognize that your employees are your most valuable asset. Quoting Sir Richard Branson, founder of Virgin Group, “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” Branson also said, “Train people well enough so they can leave. Treat them well enough so they don’t want to.”

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Tech companies need to avoid en masse terminations

Don’t emulate Google and other tech companies. Avoid terminations en mass. Evaluate employee performance and the staffing needs of your company and make changes on an ongoing basis. Inform each employee who is about to be terminated individually. How you handle terminations is a reflection of you as a leader.

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