Valuable Insights for Today's Leaders
5 questions to ask when hiring a CEO
Article originally published in the Philadelphia Business Journal on March 9, 2015 As a former CEO and as a current director and trustee on a
Silverman: A lesson in the power of networking
Article originally published in the Philadelphia Business Journal on March 2, 2015 The power of networking came into sharp focus for me a few weeks
Comcast’s hard journey to customer service success
Article originally published in the Philadelphia Business Journal on February 23, 2015 Recently I wrote an article on Comcast’s customer service in which I referenced
Little League Scandal serves as teachable moment in ethics
Article originally published in the Philadelphia Business Journal on February 17, 2015 Last week, the U.S. Little League championship team Jackie Robinson West from Chicago
The visionary who rescued a key Philadelphia industry
Article originally published in the Philadelphia Business Journal on February 10, 2015 It was only a few short years ago that the Point Breeze and
Why Comcast must walk the walk on customer service
Article originally published in the Philadelphia Business Journal on February 2, 2015 An incident hit the news late last week in which a Comcast customer
Setting credible and realistic goals can drive your financial performance
Article originally published in the Philadelphia Business Journal on January 26, 2015 Setting goals as a business unit leader at PQ Corporation, as the company’s
3 leadership lessons from Oscar nominee ‘The Imitation Game’
Article originally published in the Philadelphia Business Journal on January 20, 2015 I recently watched “The Imitation Game,” a film that received eight Oscar nominations,
In business, good is the enemy of great
Article originally published in the Philadelphia Business Journal on January 12, 2015 “Good is the enemy of great” are the opening words of “Good to
Five key leadership principles that are not 2015 trends, but timeless imperatives
Article originally published in the Philadelphia Business Journal on January 5, 2015 Every January, thought leaders write about “new trends” for the coming year. It
The value of giving young, skilled workers a chance
Article originally published in the Philadelphia Business Journal on December 29, 2014 Writing a weekly column on effective leadership for publication in the Philadelphia Business
The journey of a former CEO: From boardroom to columnist on effective leadership
Article originally published in the Philadelphia Business Journal on December 22, 2014 Many of my readers have asked why a former CEO and current director
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